Our Reviews

David A|2022 Buick Encore GX

Confirmed Service Customer

12/12/2025

Merry Christmas

OLEAN, NY

Leo B|2021 GMC 1500 Sierra

Confirmed Service Customer

12/15/2025

Did an awesome job

ALLEGANY, NY

Linda W|2026 GMC Terrain

Confirmed Service Customer

12/19/2025

Always a pleasant visit. The staff is so accomodating especially when a loaner is needed so I can get to work. The work they do and the time they take to do it is amazing.

ANGELICA, NY

Chester W|2025 Buick Encore GX

Confirmed Service Customer

12/10/2025

it's always great when the first oil change is free ! Never had bad service there.

PORTVILLE, NY

Stephen W|2020 GMC 1500 Sierra

Confirmed Service Customer

12/10/2025

Outstanding

HINSDALE, NY

Dianne M|2025 GMC Terrain

Confirmed Service Customer

12/18/2025

Good

LITTLE GENESEE, NY

Robert B|2018 GMC Acadia

Confirmed Service Customer

12/20/2025

my was great

OLEAN, NY

M P|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

1/5/2026

I have been dealing with Rick Bokman Inc. for more years than I can count. Awesome is the first word that comes to mind. From the office, sales and service, Rick Bokman Inc. can not be beat. They are the best and have worked very hard to maintain the best personnel in all aspects of the business to make sure the customer is completely comfortable and satisfied. Whether your buying, in for service or just to be able to stop by to say Hi. If you deal with Rick Bokman Inc., you become like family and it is a Great Feeling just to walk in the door. Keep up the great work Ladies and Gentleman!!!!

OLEAN, NY

William S|2017 GMC Terrain

Confirmed Service Customer

1/9/2026

I have always had a pleasant experience and they have always done excellent work on my vehicles

CERES, NY

Deborah V|2026 GMC Terrain

Confirmed Service Customer

1/12/2026

excellent service highly recommend

BRADFORD, PA

Alexander U|2026 Buick Encore GX

Confirmed Sales Customer

1/13/2026

John Lamberson was great to deal with. He showed me everything I needed to know about my new car. A deal was put together quickly and I feel like I got a good price.

OLEAN, NY

Kenneth H|2024 Buick Enclave

Confirmed Service Customer

1/15/2026

You Worked me in so I Could get my oil changed before i went to Canada, Thanks

LIMESTONE, NY

Raymond S|2021 Buick Enclave

Confirmed Service Customer

1/15/2026

always excellent one on one service

ALLEGANY, NY

James K|2017 GMC Terrain

Confirmed Service Customer

1/15/2026

Service preformed as required.

OLEAN, NY

Jeffrey A|2025 Buick Envision

Confirmed Sales Customer

1/15/2026

I was having some service performed on my existing Nissan but we discovered the vehicle was unsafe to drive and would have to be replaced. I walked onto the showroom floor and Derek greeted me in a pleasant, non-pushy manner so we started looking at vehicles and talking. To be honest, I was just going to glance at some vehicles then drive to the Nissan dealer to look at replacements but Derek has a reassuring manner that convinced me to spend more time at Rick Bokman and have an open mind about my next lease/purchase. I've never owned a Buick or any GMC product before and was pleasantly surprised by some of the offerings. The whole process was pretty painless and enjoyable. Derek made a point of being sure I understood their process, was comfortable with the pace of the process, and that I would enjoy being a customer of Rick Bokman. So far, I've been very pleased with my new Buick Envision and have no reason to doubt my enjoyment will continue.

OLEAN, NY

John O|2019 GMC Canyon

Confirmed Service Customer

1/16/2026

Outstanding customer service these guys are great

ELLICOTTVILLE, NY

Patricia S|2023 Buick Enclave

Confirmed Service Customer

1/16/2026

Always get excellent service

OLEAN, NY

Donald W|2023 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

work was fast and good

OLEAN, NY

Karen W|2019 Buick Encore

Confirmed Service Customer

1/21/2026

Everyone is so nice and polite. Only needed car inspection but always great service.

OLEAN, NY

Richard W|2023 GMC Sierra 1500

Confirmed Service Customer

1/23/2026

Needed warranty work done for engine light on, the guys found the problem quickly and replaced a brake module. Everything is great, nice job guys!! Thank you.

OLEAN, NY

Richard W|2023 GMC Sierra 1500

Confirmed Service Customer

12/20/2025

I got there early for a yearly inspection, I couldn't believe they got it done so quickly. The service department is always friendly and do the work quickly for service or anything else.

OLEAN, NY

Christopher C|2023 GMC Sierra 2500 HD

Confirmed Service Customer

1/5/2026

Excellent service as always!

OLEAN, NY

Daniel E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/6/2026

Fast friendly service!

JOHNSONBURG, PA

William D|2026 GMC Sierra 1500

Confirmed Sales Customer

1/7/2026

Excellent experience

HINSDALE, NY

Dana S|2020 GMC 1500 Sierra

Confirmed Service Customer

1/8/2026

very good

EAST SMETHPORT, PA

Michael T|2019 Buick Envision

Confirmed Service Customer

1/9/2026

Typical Bokman service! Right on time, in a timely manner, and to my full satisfaction!

SHINGLEHOUSE, PA

Millard T|2026 GMC Canyon

Confirmed Sales Customer

1/13/2026

Troy was my sales person and he was honest and a great person to deal with.I have bought a new truck every 3 years or so. This was the best and easiest experience I have gone through buying a new truck and it was all because of " Troy " Thank you Troy !!!!!!!!!!

BRADFORD, PA

Stephen K|2024 GMC Terrain

Confirmed Service Customer

1/16/2026

Staff is always friendly and helpful

CUBA, NY

Susan M|2025 GMC Acadia

Confirmed Service Customer

1/20/2026

I was very appreciative that they loaned me a car after finding out the correct amount of time for the repair

ALLEGANY, NY

Sally M|2025 Buick Envista

Confirmed Service Customer

1/20/2026

First time getting car serviced. Friendly staff and efficient.

ALLEGANY, NY

James K|2019 GMC 1500 Sierra

Confirmed Service Customer

1/26/2026

Repair done completely and on time.

OLEAN, NY

Karsen R|2023 GMC Yukon

Confirmed Service Customer

1/28/2026

Service advisors are rude.

ELDRED, PA

Cynthia D|2018 GMC Terrain

Confirmed Service Customer

1/30/2026

Polite, helpful, efficient, worked extra hard to get relief from manufacturer

OLEAN, NY